Requirements Elicitation and Review

Requirements Elicitation Course Description

It’s not enough to merely take orders from business stakeholders. Getting the requirements right means not just documenting what stakeholders say but digging into their statements (or eliciting) to understand what they mean. This course supports those efforts by providing students the essential elicitation and review skills they need to identify the right solutions and drive significant value on their projects. Students learn repeatable steps and practice techniques to begin elicitation, stay organized, enable critical thinking, and confirm requirements.

An extensive list of requirements gathering techniques are covered in this course. Having a long list of techniques to choose from allows the analyst flexibility in their approach to gain maximum insight. Students will learn how to plan their elicitation within the scope of their analysis and determine which requirements elicitation techniques are appropriate based on stakeholders, project type, methodology, and complexity. A comprehensive job aid is provided as a quick reference to define each elicitation technique, suggestions for when to use it, and how to use the technique.

Participants also learn where AI may assist business analysis work, such as helping organize information, generate draft content, or review a work product. The emphasis is on using AI thoughtfully while building the judgment needed to evaluate and improve the results.

This course is taken a part of our 4-day Essential Skills for Business Analysis course and supports the standards outlined in both the IIBA’s BABOK^® and PMI’s PBA.

Learning Objectives

• Define business analysis and requirements
• Elicit requirements from stakeholders using a variety of effective techniques
• Select the most appropriate elicitation technique for the desired results
• Use active listening skills to ensure you hear and verify what stakeholders are really trying to say
• Learn techniques to review and validate requirements
• Practice creative thinking skills to engage stakeholders, uncover needs, and identify new approaches and ideas

Intended Audience

This course is designed for individuals from any discipline who are performing elicitation activities; business analysts, project managers, business systems analysts, product managers, product owners, system architect, process engineers, requirements engineers, or any other project team member.

Prerequisites

None

More on Requirements Elicitation

• BLOG POST: 3 Key Factors for Building an Elicitation Plan
• CHECKLIST: Ask the Right Questions Checklist
• QUICK TIP: Potential First Questions to Ask When Starting a Project
• TEMPLATE: Facilitated Session
• TEMPLATE: The 5 Whys